Customer Engagement Advisor

Aristocrat Technologies Australia Pty Ltd

North Ryde, Australia
Customer engagement experience
Relationship management skills
Proactive customer engagement
This role focuses on strengthening relationships with venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication

Job Summary

  • This role focuses on strengthening relationships with venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication.
  • Partner with Sales to identify target accounts and design strategic engagement plans that drive product adoption and usage growth.
  • Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Matching Summary

This role focuses on strengthening relationships with venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication.

Skills & Requirements

Must-have

  • Customer engagement experience
  • Relationship management skills
  • Proactive customer engagement
  • Structured communication
  • Salesforce experience preferred

Nice-to-have

  • Hospitality industry experience
  • Gaming industry experience
  • Technology industry experience
  • Customer-first approach

Key Requirements

  • Minimum 2 years' experience
  • Customer engagement, success, or account management
  • Authorized to work in job posting location

Work Rights

Not specified

Tailored Resume

Cover Letter