Auto Adjuster

USAA

San Antonio, TX, US
Base: $51,370 - $92,060; bonus/equity: not specifi...
Hybrid
Investigate liability and coverage
Negotiate and settle claims
Proactive problem solving
As a dedicated auto adjuster, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations

Job Summary

  • As a dedicated auto adjuster, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations.
  • This hybrid role requires an individual to be in the office 3 days per week.
  • At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

Matching Summary

As a dedicated auto adjuster, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations.

Salary

Base: $51,370 - $92,060; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Skills & Requirements

Must-have

  • Investigate liability and coverage
  • Negotiate and settle claims
  • Proactive problem solving
  • Exceptional service delivery
  • Compliance with state laws

Nice-to-have

  • Empathy and advice
  • Financial security mission
  • Military community focus
  • Core values driven

Key Requirements

  • High School Diploma or GED
  • 1 year customer service experience
  • Progressive experience handling low complexity auto liability claims
  • Acquire insurance adjuster license within 90 days
  • Developing knowledge of auto claims contracts and regulations
  • Demonstrated negotiation, investigation, communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter