Customer Acceptance Quality Manager

Airbus (Tianjin) Delivery Centre Limited

Not specified (potential for flexible working arrangements)
Manage customer communication for quality topics
Define and prioritize quality irritants
Ensure risk management of quality issues
Airbus (Tianjin) Delivery Centre Limited is seeking a Customer Acceptance Quality Manager to represent the Quality organization in front of customers throughout the aircraft production cycle, particularly during final assembly and delivery phases. The role emphasizes managing customer communication on quality issues, implementing corrective actions to enhance customer satisfaction, and fostering cross-functional collaboration

Job Summary

  • You will represent the Airbus Quality organization in front of customers throughout the aircraft production cycle.
  • Your main missions include managing customer communication on quality topics and defining the quality top irritants across fleets.
  • The role requires ensuring risk management of major manufacturing issues and launching corrective actions to enhance customer satisfaction.

Matching Summary

Match Score: 85

Airbus (Tianjin) Delivery Centre Limited is seeking a Customer Acceptance Quality Manager to represent the Quality organization in front of customers throughout the aircraft production cycle, particularly during final assembly and delivery phases. The role emphasizes managing customer communication on quality issues, implementing corrective actions to enhance customer satisfaction, and fostering cross-functional collaboration.

Skills & Requirements

Must-have

  • Manage customer communication for quality topics
  • Define and prioritize quality irritants
  • Ensure risk management of quality issues
  • Coordinate corrective actions for satisfaction
  • Foster cross-site consistency in quality

Nice-to-have

  • Build trustful relationships with customers
  • Anticipation mindset for in-service issues
  • Commitment to integrity and compliance
  • Cross-functional team collaboration skills

Key Requirements

  • Professional experience level required
  • Awareness of compliance risks
  • Fixed term employment commitment

Work Rights

Not specified

Tailored Resume

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