Patient Access Representative - Admitting

Cleveland Clinic

Akron, Ohio, US
Patient registration and scheduling
Collecting patient payments
Obtaining patient information
Caregivers in the Patient Registration Area are the first point of contact for many of Akron General’s patients

Job Summary

  • Caregivers in the Patient Registration Area are the first point of contact for many of Akron General’s patients.
  • As a Patient Access Representative, you will ensure patients, families, and visitors have an exceptional experience, from the moment they enter the hospital to the time they return home.
  • This position is a great steppingstone to others in Customer Service or departments within the Cleveland Clinic system.

Matching Summary

Caregivers in the Patient Registration Area are the first point of contact for many of Akron General’s patients.

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Collecting patient payments
  • Obtaining patient information
  • Customer service skills

Nice-to-have

  • Patient-centered care
  • Transforming patient experience
  • Collaborative team environment

Key Requirements

  • High School Diploma or GED
  • One year customer service experience
  • Proficiency in data entry
  • Knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter