Base: $16.50ph (non-bilingual) or $17.50ph (biling...
Fully remote
2 years high-volume call center experience
Typing speed of at least 30 wpm
Dual monitor setup required
Conduent Business Services is seeking a Remote Child Support Call Center Agent to handle inquiries for the New Jersey Department of Human Services. The role requires strong customer service skills, experience in high-volume call centers, and the ability to work with specified technical equipment
Job Summary
The role involves handling inbound calls for the New Jersey Department of Human Services Office of Child Support to resolve customer inquiries.
Candidates receive a full paid training program lasting 7 weeks followed by a full-time schedule with comprehensive benefits from day one.
A bilingual pay premium is offered for Spanish and English speakers, along with a production incentive after six months.
Matching Summary
Match Score: 75
Conduent Business Services is seeking a Remote Child Support Call Center Agent to handle inquiries for the New Jersey Department of Human Services. The role requires strong customer service skills, experience in high-volume call centers, and the ability to work with specified technical equipment.
Salary
Base: $16.50/hr (Non-Bilingual) or $17.50/hr (Bilingual); Bonus/Equity: Training incentive upon 6 months of production; Benefits: Full benefit options including PerkSpot, health insurance, PTO, and retirement plan