Assistant Manager (Temp) - Engagement and Partnerships Division(Service Excellence) - College Road

BUSINESS EDGE PERSONNEL SERVICES PTE LTD

College Road, Singapore
Base: $18.50 ph; bonus/equity: not specified; bene...
Case management experience
Public agency liaison skills
Process improvement initiatives
The role involves handling enquiries and assessing appeals from citizens regarding government schemes to ensure fair evaluation

Job Summary

  • The role involves handling enquiries and assessing appeals from citizens regarding government schemes to ensure fair evaluation.
  • The position requires collaboration with various public agencies to coordinate responses and address citizen needs effectively.
  • Temporary staff working for three months or more are entitled to specific staff benefits.

Matching Summary

Match Score: 75

The role involves handling enquiries and assessing appeals from citizens regarding government schemes to ensure fair evaluation.

Salary

Base: $18.50 per hour; Bonus/Equity: Not specified; Benefits: Staff benefits after 3 months tenure

Skills & Requirements

Must-have

  • Case management experience
  • Public agency liaison skills
  • Process improvement initiatives
  • Basic Python programming
  • Regular expressions for text cleaning
  • Data analysis and reporting

Nice-to-have

  • Analytical mindset with attention to detail
  • Proactive problem-solving approach
  • Willingness to learn new skills
  • Effective written and verbal communication
  • Experience with RAG implementation

Key Requirements

  • Degree holder (Assistant Manager grade)
  • Relevant experience in case management or public sector administration
  • Experience in liaising with public agencies
  • Experience in process improvement projects

Work Rights

Not specified

Tailored Resume

Cover Letter