Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS
Job Summary
Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS.
Review the home loan discharges applications with good understanding on customer request within agreed turnaround time, ensuring consistent accuracy in a high-volume environment.
Applying sound risk management practices by pro-actively identifying and responding to risks and reporting them as necessary.
Matching Summary
Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS.
Skills & Requirements
Must-have
home loan discharges review
high-volume environment accuracy
risk management practices
internal customer service
analytical and problem solving skill
investigate curious mindset
Nice-to-have
highly motivated self-starter
exceptional time management
uplifting the NPS
continuous improvement suggestions
Key Requirements
1-3 years related operational experience
Bachelor's degree in Finance, Accounting, or Business