Customer Service Host - Wellington

KiwiRail Ltd

Wellington, New Zealand
Competitive hourly rate; not specified; access to ...
On-site
On-board train experience
Passenger care
Physical role
As a Customer Host, you’ll be the friendly face delivering an exceptional on-board experience for KiwiRail’s Scenic and Scenic Plus train passengers

Job Summary

  • As a Customer Host, you’ll be the friendly face delivering an exceptional on-board experience for KiwiRail’s Scenic and Scenic Plus train passengers.
  • This is a fast-paced, physical role on board a moving train, requiring energy, adaptability, and a genuine commitment to passenger care.
  • Competitive hourly rate, access to discounted health insurance, and opportunities for cross-training and career growth are offered.

Matching Summary

As a Customer Host, you’ll be the friendly face delivering an exceptional on-board experience for KiwiRail’s Scenic and Scenic Plus train passengers.

Salary

Competitive hourly rate; Not specified; Access to discounted health insurance

Skills & Requirements

Must-have

  • On-board train experience
  • Passenger care
  • Physical role
  • Cash handling
  • Interpersonal skills
  • Team spirit

Nice-to-have

  • Positive attitude
  • Polished presentation
  • Adaptability
  • Energy and care

Key Requirements

  • NCEA Level 3 or equivalent
  • Full, clean NZ Driver License
  • Ability to gain and maintain certifications
  • Good physical health
  • Ability to lift up to 20kg
  • NZ residence visa or citizenship

Work Rights

NZ residence visa or citizenship required

Tailored Resume

Cover Letter