Assistant Vice President, Copc

UOB United Overseas Bank Limited

Not specified
Supervising chargeback function
Card and merchant chargeback
Capacity planning for business demand
UOB is seeking an Assistant Vice President to oversee its Chargeback function, focusing on both Card Issuing and Merchant Acquiring. The ideal candidate will drive operational improvements, manage a team, and ensure compliance with the bank’s policies while fostering a collaborative environment

Job Summary

  • Oversee supervising & ensuring smooth running of Chargeback function within the bank which encompasses Card (Issuing) & Merchant (Acquiring) Chargeback.
  • Lead and coach staff to a high standard of performance, productivity and service quality.
  • UOB is an equal opportunity employer and does not discriminate on the basis of age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors.

Matching Summary

Match Score: 85

UOB is seeking an Assistant Vice President to oversee its Chargeback function, focusing on both Card Issuing and Merchant Acquiring. The ideal candidate will drive operational improvements, manage a team, and ensure compliance with the bank’s policies while fostering a collaborative environment.

Skills & Requirements

Must-have

  • Supervising chargeback function
  • Card and Merchant Chargeback
  • Capacity planning for business demand
  • Driving operations projects
  • Leading and coaching staff
  • Customer feedback resolution

Nice-to-have

  • Proactive issue resolution
  • Mentoring team members
  • Continuous improvement mindset

Key Requirements

  • Years of experience not specified
  • Education not specified
  • Certifications not specified

Work Rights

Not specified

Tailored Resume

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