Specialist - Alphadesk

London Stock Exchange Group (LSEG)

Not specified; not specified; healthcare, retireme...
Not specified
Undergraduate degree in science or it
0-3 years customer service or tech experience
Knowledge of financial markets and buy side workflows
The London Stock Exchange Group (LSEG) is seeking a Specialist for its AlphaDesk software within the Client Services team. This role involves providing high-quality support to clients in the financial markets, particularly hedge funds and asset managers, while developing technical expertise in the software and its applications

Job Summary

  • The role involves delivering high-quality, high-touch support to global hedge fund and asset manager clients using the AlphaDesk software.
  • Candidates will be expected to guide clients on software features, resolve technical issues involving networking and SQL, and solve electronic trading workflow problems.
  • This is an immersive opportunity within a small, fast-growing team that values continuous learning and offers exposure to all aspects of the financial technology industry.

Matching Summary

Match Score: 75

The London Stock Exchange Group (LSEG) is seeking a Specialist for its AlphaDesk software within the Client Services team. This role involves providing high-quality support to clients in the financial markets, particularly hedge funds and asset managers, while developing technical expertise in the software and its applications.

Salary

Not specified; Not specified; Healthcare, retirement planning, paid volunteering days, wellbeing initiatives

Skills & Requirements

Must-have

  • Undergraduate degree in science or IT
  • 0-3 years customer service or tech experience
  • Knowledge of financial markets and buy side workflows
  • Ability to communicate effectively with clients
  • Experience with FIX message problem solving

Nice-to-have

  • Consultative approach to problem solving
  • Willingness to learn emerging technologies
  • Good time leadership skills under constraints
  • Team player with strong technical skills

Key Requirements

  • Undergraduate degree preferred
  • 0-3 years relevant experience
  • Familiarity with buy side workflows

Work Rights

Not specified

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