Assistant Rooms Manager - Overnight Shift

Ninety Acres

Manhattan, NY, United States
Base: $70,000 to $75,000 py; bonus/equity: not spe...
On-site
Overnight shift availability
Exceptional service delivery
Guest experience personalization
Montage is seeking an Assistant Rooms Manager for the overnight shift at their Manhattan location. The role involves managing front office operations and creating exceptional guest experiences while fostering a collaborative and empowering workplace culture

Job Summary

  • Manage the day-to-day operations of the Front Office and Bell/Door teams.
  • Review and analyze guest engagement scores and trends in Medallia to personalize guest experiences.
  • Enjoy benefits such as free meals, hotel discounts, and healthcare benefits.

Matching Summary

Match Score: 85

Montage is seeking an Assistant Rooms Manager for the overnight shift at their Manhattan location. The role involves managing front office operations and creating exceptional guest experiences while fostering a collaborative and empowering workplace culture.

Salary

Base: $70,000 to $75,000 per year; Bonus/Equity: Not specified; Benefits: Healthcare benefits, free meals, hotel discounts

Skills & Requirements

Must-have

  • Overnight shift availability
  • Exceptional service delivery
  • Guest experience personalization
  • Medallia guest engagement analysis

Nice-to-have

  • Creating WOW moments
  • Team collaboration skills
  • Trustworthiness and integrity

Key Requirements

  • 1+ year of Rooms Division management experience
  • Luxury hotel/resort experience
  • High School Diploma or equivalent
  • Ability to multi-task in fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter