The Supervisor, Concierge supports the Senior Manager of Hotel Security in managing entrance protocols and ensuring efficient service for contractors and guests
Job Summary
The Supervisor, Concierge supports the Senior Manager of Hotel Security in managing entrance protocols and ensuring efficient service for contractors and guests.
Key responsibilities include leading Security Concierge and Loading Dock teams, conducting staff training, and managing Heart of House access procedures.
The role requires maintaining high levels of integrity while coordinating emergency situations and ensuring no unauthorized access or property removal occurs.
Matching Summary
The Supervisor, Concierge supports the Senior Manager of Hotel Security in managing entrance protocols and ensuring efficient service for contractors and guests.
Skills & Requirements
Must-have
2 years Security Concierge experience
Integrated Resort environment knowledge
Staff ID and pass management
Loading dock operations oversight
Emergency situation coordination
Nice-to-have
High commitment to customer service
Teamwork and approachable leadership
Discretion in incident management
Computer system applications proficiency
Key Requirements
Minimum 2 years Security Concierge experience
Experience as Concierge Officer or Acting Supervisor