Reliable transportation with mileage reimbursement
Knowledge of medicare and medicaid systems
Patient insurance education and coordination
This role supports FMCNA’s mission, vision, core values and customer service philosophy while adhering to all regulatory and company policy requirements
Job Summary
This role supports FMCNA’s mission, vision, core values and customer service philosophy while adhering to all regulatory and company policy requirements.
The Insurance Coordinator meets regularly with dialysis patients to educate and coordinate insurance options including Medicare, Medicaid, and other assistance programs.
Extensive local travel to clinics is required, and the position involves working in a healthcare facility environment with desk and patient interaction duties.
Matching Summary
This role supports FMCNA’s mission, vision, core values and customer service philosophy while adhering to all regulatory and company policy requirements.
Skills & Requirements
Must-have
Reliable transportation with mileage reimbursement
Knowledge of Medicare and Medicaid systems
Patient insurance education and coordination
Valid Driver’s License required
Proficient with Microsoft Office applications
Extensive local travel to clinics
Nice-to-have
Experience with Social Security systems
Strong customer service philosophy
Excellent written and communication skills
Ability to work independently
Strong organizational and time management skills
Past patient interaction experience
Key Requirements
2 – 5 years related healthcare experience
Bachelor’s Degree preferred, Social Work or Healthcare focus preferred
High school diploma with 5+ years insurance experience acceptable
Valid Driver’s License
Experience with Medicare, Social Security and Medicaid systems