Communications Assistant B - Askmcgill Service Navigator
McGill University
Montreal, Quebec, Canada
Excellent communication skills
Strong interpersonal skills
Comfort engaging with students
The AskMcGill Service Navigator is a welcoming and knowledgeable first point of contact for students, providing timely information, guidance, and referrals to help them navigate university life
Job Summary
The AskMcGill Service Navigator is a welcoming and knowledgeable first point of contact for students, providing timely information, guidance, and referrals to help them navigate university life.
This role supports students by providing accurate, student-friendly information about campus services, academic processes, and support resources, connecting them with appropriate teams when specialized assistance is required.
Comprehensive training is provided to prepare Navigators to succeed in this high volume and rewarding service environment, developing skills in inclusive customer service, resource navigation, and professional communication.
Matching Summary
The AskMcGill Service Navigator is a welcoming and knowledgeable first point of contact for students, providing timely information, guidance, and referrals to help them navigate university life.