Af Customer Service Operations Associate

Hellmann

Ciudad De Mexico, Mexico
Base: 27k mxn monthly; bonus/equity: not specified...
Air import and export logistics experience
Customer service in logistics
Shipment scheduling and tracking
The AF Customer Service Specialist is dedicated to providing expertise in a specific area, supporting the organisation's objectives through the application of specialised knowledge and skills

Job Summary

  • The AF Customer Service Specialist is dedicated to providing expertise in a specific area, supporting the organisation's objectives through the application of specialised knowledge and skills.
  • The role involves managing shipments from file creation to final delivery, maintaining constant communication with clients, agents, and suppliers while ensuring KPI compliance.
  • Hellmann offers a monthly salary of 27k MXN, superior benefits, and a hybrid work modality, emphasizing inclusion and social diversity in its corporate culture.

Matching Summary

The AF Customer Service Specialist is dedicated to providing expertise in a specific area, supporting the organisation's objectives through the application of specialised knowledge and skills.

Salary

Base: 27k MXN monthly; Bonus/Equity: Not specified; Benefits: Superior benefits

Skills & Requirements

Must-have

  • Air import and export logistics experience
  • Customer service in logistics
  • Shipment scheduling and tracking
  • CargoWise One system usage
  • Bilingual communication English-Spanish

Nice-to-have

  • Forward-thinking culture
  • Entrepreneurial mindset
  • Reliable and caring values
  • Hybrid work modality

Key Requirements

  • Completed bachelor's degree
  • Intermediate to advanced English
  • Minimum 2 years experience in forwarding
  • Experience in air import and export logistics

Work Rights

Not specified

Tailored Resume

Cover Letter