Base: $102,900 - $171,500; bonus/equity: not speci...
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Bachelor's degree or equivalent experience
3-5 years customer support management
Supervising and directing people resources
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Jenacell GmbH is seeking a Head of Customer Service to manage the Order-to-Cash processes, including import, export, and domestic orders. The ideal candidate will have 3-5 years of management experience in customer support within the chemical industry and will oversee a team of seven.
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Job Summary
The role involves managing all Order-to-Cash processes for import, export, and domestic orders while ensuring compliance with US laws.
Candidates will lead a team of 7 FTEs, developing goals and analyzing Key Performance Indicators to drive business results.
Evonik offers a comprehensive benefits package including medical, dental, vision, 401(k), and flexible hybrid working environments.
Matching Summary
Match Score: 75
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Jenacell GmbH is seeking a Head of Customer Service to manage the Order-to-Cash processes, including import, export, and domestic orders. The ideal candidate will have 3-5 years of management experience in customer support within the chemical industry and will oversee a team of seven.
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