Cloud Support Engineer

Salpoint

Austin, TX, US
Base: $72,600 - $122,366; bonus/equity: not specif...
5-7 years of support experience
Experience with saas products
Network troubleshooting skills
The Professional Services team at SailPoint prides itself in being a supportive environment with an open door policy

Job Summary

  • The Professional Services team at SailPoint prides itself in being a supportive environment with an open door policy.
  • You will be working directly with our customers and implementation partners to identify the cause of any post-deployment issues.
  • As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan.

Matching Summary

The Professional Services team at SailPoint prides itself in being a supportive environment with an open door policy.

Salary

Base: $72,600 - $122,366; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5-7 years of support experience
  • Experience with SaaS products
  • Network troubleshooting skills

Nice-to-have

  • Experience with SSO platforms
  • Familiarity with Identity Management systems
  • Security software experience

Key Requirements

  • At least 2 years working with SaaS
  • Experience with XML, SAML, SPML/SOAP
  • Experience setting up software on Windows and Unix

Work Rights

Not specified

Tailored Resume

Cover Letter