Banamex | Distrito Zamora | Volante Foraneo

Citi Handlowy

**
2 to 4 years relevant experience
Customer service or call center background
Point of sale (pos) terminal operation
** Citi Handlowy is seeking an entry-level Customer Service and Sales Specialist to handle inquiries and provide support to clients through phone and email communications. The role involves problem-solving, training assistance, and identifying cross-selling opportunities while maintaining compliance with company policies and regulations. **

Job Summary

  • The role is responsible for resolving customer inquiries via phone and email while identifying cross-selling opportunities.
  • Employees must assist office staff with credit requests, process transactions, and analyze disbursement reports.
  • The position requires evaluating risk and ensuring compliance with company policies and regulations to protect Citigroup assets.

Matching Summary

Match Score: 75

** Citi Handlowy is seeking an entry-level Customer Service and Sales Specialist to handle inquiries and provide support to clients through phone and email communications. The role involves problem-solving, training assistance, and identifying cross-selling opportunities while maintaining compliance with company policies and regulations. **

Skills & Requirements

Must-have

  • 2 to 4 years relevant experience
  • Customer service or call center background
  • Point of Sale (POS) terminal operation
  • Interactive Voice Response (IVR) systems
  • VeriFone system usage
  • Credit request assistance
  • Account reconciliation processes

Nice-to-have

  • Relationship building with internal clients
  • Ethical judgment in commercial decisions
  • Marketing campaign participation
  • Training session coordination
  • Data recovery and storage skills

Key Requirements

  • 2 to 4 years of relevant experience
  • High school diploma or equivalent
  • Experience in retail commerce or call centers

Work Rights

Not specified

Tailored Resume

Cover Letter