Claims Officer - Commercial Property

QBE

Perth, WA, Australia
Hybrid
Commercial property claims
Policy coverage analysis
Claims investigation and evaluation
In this role, you’ll play a key part in delivering exceptional claims service, analysing policy coverage, and expertly managing the investigation, evaluation, and negotiation of a variety of cases

Job Summary

  • In this role, you’ll play a key part in delivering exceptional claims service, analysing policy coverage, and expertly managing the investigation, evaluation, and negotiation of a variety of cases.
  • As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
  • As a QBE employee you will have access to and benefit from: ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance.

Matching Summary

In this role, you’ll play a key part in delivering exceptional claims service, analysing policy coverage, and expertly managing the investigation, evaluation, and negotiation of a variety of cases.

Skills & Requirements

Must-have

  • Commercial Property Claims
  • Policy coverage analysis
  • Claims investigation and evaluation
  • Claims negotiation
  • Insurance guidelines and policy changes
  • Process property claims
  • Set reserves and authorise payments

Nice-to-have

  • Strong customer service focus
  • Empathetic approach to customers
  • Collaborative environment
  • Human touch in service delivery
  • Passionate about making an impact

Key Requirements

  • Previous claims officer experience
  • General insurance claims experience
  • Property claims experience highly advantageous
  • Excellent customer service experience
  • Work rights, police and credit checks

Work Rights

Not specified

Tailored Resume

Cover Letter