Associate Director, Product Customer Success

IQVIA

Base: $83,600.00 - $232,900.00; bonus/equity: not ...
7–10 years in life sciences
3–5 years in customer-facing leadership
Deep knowledge of clinical trial workflows
The Associate Director, Customer Success ensures clients achieve measurable results with IQVIA solutions

Job Summary

  • The Associate Director, Customer Success ensures clients achieve measurable results with IQVIA solutions.
  • This role manages customer relationships throughout their lifecycle, aligning internal teams to client objectives.
  • The position focuses on maximizing value from clinical trial software and driving retention and compliance.

Matching Summary

The Associate Director, Customer Success ensures clients achieve measurable results with IQVIA solutions.

Salary

Base: $83,600.00 - $232,900.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 7–10 years in life sciences
  • 3–5 years in customer-facing leadership
  • Deep knowledge of clinical trial workflows
  • Technical expertise with clinical trial technologies

Nice-to-have

  • Strong consultative skills
  • Excellent stakeholder management
  • Analytical proficiency with CRM tools

Key Requirements

  • Bachelor’s degree required
  • Master’s preferred
  • Proven leadership in fast-paced environments

Work Rights

Not specified

Tailored Resume

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