Service Desk Technician - Bilingual Spanish/english (tier 1)

Logicalis Inc

Base: $16ph to $18ph; bonus/equity: not specified;...
Fully remote
Bilingual in spanish and english
Experience in call center environment
Proficient in microsoft office products
Logicalis Inc is seeking a bilingual Service Desk Technician to provide technical support for various hardware and software applications. The role involves assisting corporate clients primarily via phone, email, and chat, while ensuring adherence to company values and policies

Job Summary

  • This position requires candidates to be proficient in English and Spanish.
  • Provides support via phone, e-mail and chat for various PC hardware and software applications.
  • Logicalis values diversity and inclusion and does not discriminate based on various factors.

Matching Summary

Match Score: 85

Logicalis Inc is seeking a bilingual Service Desk Technician to provide technical support for various hardware and software applications. The role involves assisting corporate clients primarily via phone, email, and chat, while ensuring adherence to company values and policies.

Salary

Base: $16/hr to $18/hr; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual in Spanish and English
  • Experience in call center environment
  • Proficient in Microsoft Office products

Nice-to-have

  • Strong technical and client interaction skills
  • Ability to multi-task in fast-paced environment
  • Excellent oral and written communication skills

Key Requirements

  • 1 year experience in service desk
  • Trade School Certificate or Associate Degree in related field

Work Rights

Not specified

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