Field Technician I

Astreya GmbH

Mountain View, CA, United States
$22.26 - $37.10 usd (hourly); not specified; compr...
On-site
Data center and pop infrastructure knowledge
Physical layer rack and stack configurations
Cable management and installation
Astreya GmbH is seeking a Field Technician I for their Mountain View, CA location. The role involves providing technical support and maintenance for data centers and Points of Presence (POPs), requiring knowledge of rack and stack configurations, as well as experience in troubleshooting and end-user support

Job Summary

  • The Field Technician I will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services.
  • Perform physical installation, repair, maintenance, and testing activities with meticulous attention to telecommunications industry standards.
  • Provide onsite technical support through desk visits, including troubleshooting, installation, and break/fix services for computers and accessories.

Matching Summary

Match Score: 85

Astreya GmbH is seeking a Field Technician I for their Mountain View, CA location. The role involves providing technical support and maintenance for data centers and Points of Presence (POPs), requiring knowledge of rack and stack configurations, as well as experience in troubleshooting and end-user support.

Salary

$22.26 - $37.10 USD (Hourly); Not specified; Comprehensive benefits package

Skills & Requirements

Must-have

  • Data center and POP infrastructure knowledge
  • Physical layer rack and stack configurations
  • Cable management and installation
  • End-user technical support
  • IT asset inventory management

Nice-to-have

  • Proactive customer service
  • Workflow analysis and improvement
  • Coordination with network teams and vendors

Key Requirements

  • Associate's degree or equivalent
  • 0 to 2 years related experience
  • Knowledge of data center and POP infrastructure
  • Experience with Google Sheets and ITSM platforms

Work Rights

Not specified

Tailored Resume

Cover Letter