Customer Service Representative - Patient Registration - Overnight Team Lead

R1 RCM Inc.

Pensacola, Florida, USA
Base: $17.39 - $26.24 ph; bonus/equity: not specif...
Quick study with technology
Type and answer phones
Overnight shift availability
This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients

Job Summary

  • This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients.
  • Responsible for creating and maintaining a positive, upbeat, people oriented departmental culture by maximizing team member moral and engagement.
  • On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Matching Summary

This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients.

Salary

Base: $17.39 - $26.24 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Quick study with technology
  • Type and answer phones
  • Overnight shift availability
  • Hospital/lab environment preparedness
  • Meet production standards
  • Patient privacy and confidentiality

Nice-to-have

  • Positive upbeat people oriented culture
  • Maximize team member morale
  • Contribute think boldly create meaningful work

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter