Patient Access Coordinator I - Ahn Cardiology - Erie - Full Time
Highmark Health
Erie, US
Conducts scheduling and preregistration functions
Verifies insurance information through payor contacts
Identifies patient financial responsibilities and collects liabilities
This role creates the first impression of AHN's services by completing scheduling, pre-registration, and financial clearance processes
Job Summary
This role creates the first impression of AHN's services by completing scheduling, pre-registration, and financial clearance processes.
The employee assumes clinical and financial risk when collecting and documenting patient information and verifying benefits.
Success requires maintaining excellent working relationships with patients, physician offices, and external agencies while adhering to strict HIPAA guidelines.
Matching Summary
This role creates the first impression of AHN's services by completing scheduling, pre-registration, and financial clearance processes.
Skills & Requirements
Must-have
Conducts scheduling and preregistration functions
Verifies insurance information through payor contacts
Identifies patient financial responsibilities and collects liabilities
Validates patient demographic data and plan codes
Maintains HIPAA compliance and data security standards
Nice-to-have
Experience in demanding customer service environments
Knowledge of medical terminology
Call or Service Center experience
Ability to escalate complex accounts to Financial Counselors
Recommend innovative approaches for enhancing productivity
Key Requirements
Minimum High school diploma or GED
One previous year of related experience in medical or financial settings
Proficiency operating PC and using software applications