Lloyds Banking Group - Customer Support - Workington

Lloyds Banking Group

Workington, United Kingdom
Base: £26,200; bonus/equity: annual performance-re...
12 months customer service experience
Part-time branch-based role
Face-to-face customer interaction
This role focuses on helping customers through important moments such as bereavement, fraud concerns, or building confidence with digital banking

Job Summary

  • This role focuses on helping customers through important moments such as bereavement, fraud concerns, or building confidence with digital banking.
  • The company offers a comprehensive benefits package including up to 15% pension contribution, private medical benefit, and share schemes.
  • Employees are expected to be calm under pressure, adaptable, and empathetic while working across Lloyds and Halifax branches.

Matching Summary

This role focuses on helping customers through important moments such as bereavement, fraud concerns, or building confidence with digital banking.

Salary

Base: £26,200; Bonus/Equity: Annual performance-related bonus; Benefits: Up to 15% pension, private medical, share schemes

Skills & Requirements

Must-have

  • 12 months customer service experience
  • Part-time branch-based role
  • Face-to-face customer interaction

Nice-to-have

  • Empathy and genuine care for customers
  • Ability to build relationships quickly
  • Interest in digital banking services

Key Requirements

  • Minimum 12 months customer service experience
  • No previous financial services experience required
  • Part-time availability including Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter