As a Senior CPQ Engineer, you will play a critical role in ensuring the stability and performance of our CPQ applications by taking full ownership of production support and issue resolution
Job Summary
As a Senior CPQ Engineer, you will play a critical role in ensuring the stability and performance of our CPQ applications by taking full ownership of production support and issue resolution.
You will be joining our Service Excellence team within Application Operations, Corporate Technology (CT) as a Support Engineer – Corporate Technology.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Matching Summary
As a Senior CPQ Engineer, you will play a critical role in ensuring the stability and performance of our CPQ applications by taking full ownership of production support and issue resolution.
Skills & Requirements
Must-have
Production support and issue resolution
ServiceNow incident management
Salesforce CPQ & Sales cloud
Salesforce Classic and Lightning UI
Salesforce platform automation abilities
SDLC and agile delivery methodology
ITIL process knowledge
Nice-to-have
Customer centricity
Creative thinking and initiative
Curious about new technologies
Strategic ability to define technical direction
Key Requirements
2-5 years on Salesforce CPQ & Sales cloud
One or more Salesforce.com certifications
2-5 Years of experience as Technical Operations
Ability to provide Production support: 24/5 and On-call over the weekend
BS/MS degree in Computer Science, Software Engineering or STEM degree (Desirable)