Customer Services Coordinator - Dammam

Caterpillar Inc.

Dammam, Saudi Arabia
Base: sar 8,800 - sar 10,800; bonus: 9% target; be...
Office presence 5 days per week
5 years hands-on experience in operations or sales support
Strong knowledge of logistics processes and documentation
Experience with erp systems and workorder processing
Caterpillar Inc. is seeking a Customer Services Coordinator in Dammam, Saudi Arabia, to manage customer service orders and provide operational support in the oil and gas sector. The role requires a minimum of 5 years of experience in operations or sales support, preferably with oilfield experience, and offers a competitive salary with various benefits

Job Summary

  • The role ensures end-to-end fulfillment of customer service orders from quotation to delivery while providing operational support for service centers.
  • Candidates will coordinate inbound and outbound shipments, manage rental assets, and collaborate with internal teams including sales, logistics, and finance.
  • The company offers a competitive salary package ranging from SAR 8,800 to SAR 10,800 along with housing allowances, medical insurance, and 30 days of annual leave.

Matching Summary

Match Score: 85

Caterpillar Inc. is seeking a Customer Services Coordinator in Dammam, Saudi Arabia, to manage customer service orders and provide operational support in the oil and gas sector. The role requires a minimum of 5 years of experience in operations or sales support, preferably with oilfield experience, and offers a competitive salary with various benefits.

Salary

Base: SAR 8,800 - SAR 10,800; Bonus: 9% target; Benefits: Housing/Transportation allowance, Medical insurance, Group Life insurance, 30 calendar days annual leave, end of service award

Skills & Requirements

Must-have

  • 5 years hands-on experience in operations or sales support
  • Strong knowledge of logistics processes and documentation
  • Experience with ERP systems and workorder processing
  • Ability to manage customs clearance and international trade
  • Excellent communication and problem-solving skills

Nice-to-have

  • Previous oilfield industry experience
  • Familiarity with GCC customs regulations
  • Comfortable working in a workshop environment
  • Strong safety awareness and attention to detail
  • Team-focused with a positive attitude

Key Requirements

  • College or university degree
  • Minimum 5 years of relevant experience
  • Knowledge of transportation and import/export processes

Work Rights

Not specified

Tailored Resume

Cover Letter