Consumer Support, Support Consultant

Zillow

Remote
Base: $21.60 - $34.60 hourly; bonus/equity: eligib...
Fully remote
Customer service experience
Proficiency in microsoft office
Experience with salesforce or crm software
As a Consumer Support Consultant, you’ll support people who use Zillow’s real estate products every day

Job Summary

  • As a Consumer Support Consultant, you’ll support people who use Zillow’s real estate products every day.
  • You will be an expert on all Zillow Real Estate products, features, and functionality.
  • Zillow is committed to creating an innovative, inclusive, and engaging culture.

Matching Summary

As a Consumer Support Consultant, you’ll support people who use Zillow’s real estate products every day.

Salary

Base: $21.60 - $34.60 hourly; Bonus/Equity: Eligible for equity awards; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service experience
  • Proficiency in Microsoft Office
  • Experience with Salesforce or CRM software

Nice-to-have

  • Experience in real estate environments
  • Excellent problem-solving skills
  • Flexible schedule including weekends

Key Requirements

  • At least two years' experience in customer service
  • Experience using various channels for customer support
  • Ability to work effectively in a remote environment

Work Rights

Not specified

Tailored Resume

Cover Letter