Product Operations Associate, Air Defense

Anduril

Irvine, United States
Base: $77,000 - $102,000 usd; equity: highly compe...
On-site
Incident identification and resolution
Root cause analysis of product incidents
System failure data analysis
Sustain Anduril’s Air Defense deployments by combining an understanding of our customers’ missions with deep knowledge of our products and integrations

Job Summary

  • Sustain Anduril’s Air Defense deployments by combining an understanding of our customers’ missions with deep knowledge of our products and integrations.
  • Triage, diagnose and conduct root cause analysis of product incidents; drive post-mortem actions including providing status visibility through resolution.
  • Support Anduril’s global customers through proactive communications and detail-oriented execution.

Matching Summary

Sustain Anduril’s Air Defense deployments by combining an understanding of our customers’ missions with deep knowledge of our products and integrations.

Salary

Base: $77,000 - $102,000 USD; Equity: Highly competitive; Benefits: Top-tier

Skills & Requirements

Must-have

  • Incident identification and resolution
  • Root cause analysis of product incidents
  • System failure data analysis
  • Fleet observability and telemetry
  • Cross-functional communication and coordination
  • Linux command line maintenance

Nice-to-have

  • Debugging aptitude
  • Real-time response
  • Proactive sustainment processes
  • Customer mission understanding
  • Navigating ambiguity
  • Daily practice of excellence

Key Requirements

  • 2+ years technical support experience
  • Incident driven workflows experience
  • On-call support operations experience
  • Ability to work non-standard hours

Work Rights

Ability to obtain and maintain a U.S. Secret Security clearance

Tailored Resume

Cover Letter