Customer Service Incident Coordinator (german & Additional Language Speaker)

TransUnion

Fully remote
Fluent in german and english
Experience in customer service
Ability to manage client expectations
TransUnion is a major credit reference agency offering services in fraud and identity management

Job Summary

  • TransUnion is a major credit reference agency offering services in fraud and identity management.
  • The role involves screening clients and providing expert assistance in breach and fraud incidents.
  • Employees benefit from a generous pension scheme and wellness programs.

Matching Summary

TransUnion is a major credit reference agency offering services in fraud and identity management.

Skills & Requirements

Must-have

  • Fluent in German and English
  • Experience in Customer Service
  • Ability to manage client expectations

Nice-to-have

  • Strong attention to detail
  • Ability to work flexible hours
  • Commitment to diversity and inclusion

Key Requirements

  • Fluency in an additional language
  • Written and verbal assessments required

Work Rights

Not specified

Tailored Resume

Cover Letter