Not specified; annual compyny incentive scheme + s...
Fully remote
Strong technical experience in victorian worker's compensation scheme
Previous experience as a technical specialist in claims
Proven track record developing technical capability
You will lead and oversee the day-to-day activities, training, and development of a high-performing, customer-focused team of Technical Specialists
Job Summary
You will lead and oversee the day-to-day activities, training, and development of a high-performing, customer-focused team of Technical Specialists.
Ensure the effective management of key legislative drivers in accordance with the Act including ownership and dissemination of weekly circulars and directions sent by WorkSafe.
EML provides career opportunities and great employee benefits, including up to 16 weeks paid parental leave plus super.
Matching Summary
You will lead and oversee the day-to-day activities, training, and development of a high-performing, customer-focused team of Technical Specialists.
Salary
Not specified; Annual company incentive scheme + salary reviews; Up to 16 weeks paid parental leave plus super
Skills & Requirements
Must-have
Strong technical experience in Victorian worker's compensation scheme
Previous experience as a technical specialist in claims
Proven track record developing technical capability
Experience managing relationships with competing stakeholders
Exceptional problem solving and strategic thinking skills
Nice-to-have
People management skills including team building and coaching
Change management experience
Service-orientated approach focused on early intervention
Continuous improvement and innovation mindset
Ability to foster collaborative operating models
Key Requirements
Mandatory strong technical experience within Victorian worker's compensation scheme
Previous experience as a technical specialist in worker's compensation claims
Proven track record in developing technical capability within claims management segments