Health Pro Consultant - Us Virtual

Alight Solutions

Base: $50,000.00 usd; bonus/equity: not specified;...
Fully remote
2 years medical assistant experience or 3 years healthcare customer service
Remote work environment proficiency
Strong verbal and written communication skills
The primary responsibility is to be an advocate for members requiring guidance across the health benefits environment by helping them navigate questions about their benefits

Job Summary

  • The primary responsibility is to be an advocate for members requiring guidance across the health benefits environment by helping them navigate questions about their benefits.
  • Alight offers a comprehensive total rewards package including health, dental, and vision coverages starting Day One along with retirement plans and generous time off.
  • This role involves leveraging developed methodologies to resolve complex customer needs resulting in a better experience for the employee's entire healthcare journey.

Matching Summary

The primary responsibility is to be an advocate for members requiring guidance across the health benefits environment by helping them navigate questions about their benefits.

Salary

Base: $50,000.00 USD; Bonus/Equity: Not specified; Benefits: Comprehensive total rewards package including health, dental, vision, and retirement matching

Skills & Requirements

Must-have

  • 2 years medical assistant experience or 3 years healthcare customer service
  • Remote work environment proficiency
  • Strong verbal and written communication skills
  • Empathy and critical thinking abilities
  • MS Office suite proficiency

Nice-to-have

  • Passion for continuous learning
  • Ability to receive constructive feedback
  • Collaborative team mindset
  • Proactive problem-solving approach

Key Requirements

  • Minimum 2 years medical assistant/support experience
  • Or 3 years customer-facing healthcare industry experience
  • Authorization to work in the US without sponsorship

Work Rights

Must have work authorization without future visa sponsorship

Tailored Resume

Cover Letter