Arc Support Engineer - L3 ( Switching )

Hewlett Packard Enterprise

Not specified; not specified; comprehensive suite ...
Hybrid
Layer 3 ip technologies understanding
Bgp ospf isis routing protocols
Juniper routing platforms support
This role is designed as a hybrid position with an expectation to work two days per week from an HPE office

Job Summary

  • This role is designed as a hybrid position with an expectation to work two days per week from an HPE office.
  • The engineer will lead troubleshooting on customer-reported issues, isolate product problems at the hardware or software level, and own communication among customers and engineering teams.
  • Hewlett Packard Enterprise offers comprehensive benefits supporting physical, financial, and emotional wellbeing alongside specific programs for personal and professional development.

Matching Summary

This role is designed as a hybrid position with an expectation to work two days per week from an HPE office.

Salary

Not specified; Not specified; Comprehensive suite of benefits provided

Skills & Requirements

Must-have

  • Layer 3 IP technologies understanding
  • BGP OSPF ISIS routing protocols
  • Juniper Routing platforms support
  • Customer issue isolation and resolution
  • Weekend coverage and pager rotation

Nice-to-have

  • Perl Python Unix Expect scripting
  • Mentoring newly hired support engineers
  • Knowledge base creation activities
  • Advanced Datacenter technologies exposure
  • Cross domain knowledge fluency

Key Requirements

  • B.E. in Electronics/Engineering or Computer Science
  • 7-12 years experience in Networking Industry
  • 2+ years extensive JUNOS experience preferred
  • 3+ years troubleshooting Datacentre networks preferred
  • JNCIS/JNCIP/JNCIE or CCNA/CCNP/CCIE certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter