Body Shop Customer Service Rep

Audidtla

Utica, NY, United States
Hourly: $16.00-$20.00; bonus/equity: not specified...
Respond to customer inquiries
Resolve customer complaints
Maintain customer records
The Collision Center is seeking a Customer Service Representative (CSR) to provide an excellent customer experience

Job Summary

  • The Collision Center is seeking a Customer Service Representative (CSR) to provide an excellent customer experience.
  • Responsibilities include maintaining a positive attitude, responding promptly to inquiries, communicating through various channels, resolving complaints, and keeping records of interactions.
  • Benefits include competitive pay, medical, dental, vision plans, paid holidays and PTO, disability insurance, life insurance, 401(k), employee stock purchase plan, and more.

Matching Summary

The Collision Center is seeking a Customer Service Representative (CSR) to provide an excellent customer experience.

Salary

Hourly: $16.00-$20.00; Bonus/Equity: Not specified; Benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Respond to customer inquiries
  • Resolve customer complaints
  • Maintain customer records
  • Computer proficiency
  • Calm under pressure

Nice-to-have

  • Empathetic attitude
  • Professional demeanor
  • Problem-solving skills

Key Requirements

  • At least 18 years of age
  • Valid driver's license
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter