High Priority Incident Manager

DXC Technology Australia & New Zealand

Erskine, Scotland, United Kingdom
Onsite
High priority incident management
Uk security clearance sc
5 years continuous uk residency
The role ensures fast restoration of contractually agreed high priority incidents through a combination of day and night shifts with possible on-call duties

Job Summary

  • The role ensures fast restoration of contractually agreed high priority incidents through a combination of day and night shifts with possible on-call duties.
  • The High Priority Incident Manager acts as the primary escalation point to coordinate recovery plans with DXC delivery teams and third-party vendors.
  • Candidates must be able to obtain UK SC Security clearance and have lived in the UK continuously for the last 5 years without holding dual nationality.

Matching Summary

The role ensures fast restoration of contractually agreed high priority incidents through a combination of day and night shifts with possible on-call duties.

Skills & Requirements

Must-have

  • High Priority Incident Management
  • UK Security Clearance SC
  • 5 years continuous UK residency
  • No dual nationality requirement
  • 12 hour rotational shift pattern
  • Incident timeline documentation

Nice-to-have

  • Strong customer service skills
  • Vendor management experience
  • ITIL knowledge
  • Post incident review participation
  • Influencing others capability

Key Requirements

  • Must have UK SC Security clearance
  • 5+ years relevant experience
  • Bachelor's degree or equivalent work experience
  • Continuous 5-year UK residency
  • No dual nationality status
  • No visa sponsorship required

Work Rights

Must have UK SC Security clearance and 5 years continuous UK residency

Tailored Resume

Cover Letter