Customer Banking Specialist - Whitford (18.75hr/week)

CommBank

Whitford, , Australia
Deliver seamless banking experience
Meaningful customer conversations
Respond to transactional needs
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.
  • In this role, you will work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists.
  • Key responsibilities include building customer connections, assisting with technology, processing applications, and adhering to bank procedures.

Matching Summary

The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • deliver seamless banking experience
  • meaningful customer conversations
  • respond to transactional needs
  • process loan applications
  • adhere to bank procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture
  • holistic customer solutions
  • participate in community events

Key Requirements

  • Availability for predetermined roster
  • Ability to ask right questions
  • Act with integrity
  • Place customer at centre
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

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