Club Executive

Building Engines

Mumbai, MH, India
Anticipating guest needs
Resolving customer concerns
Maintaining customer service standards
You will be BRIGHTSTONE’s front liner at the site for anticipating guest needs and resolving all customer related concerns

Job Summary

  • You will be BRIGHTSTONE’s front liner at the site for anticipating guest needs and resolving all customer related concerns.
  • Your day to day activities will involve ensuring the upkeep maintenance of the entire podium level which consists of horticulture and the greenery area.
  • At BRIGHTSTONE, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.

Matching Summary

You will be BRIGHTSTONE’s front liner at the site for anticipating guest needs and resolving all customer related concerns.

Skills & Requirements

Must-have

  • Anticipating guest needs
  • Resolving customer concerns
  • Maintaining customer service standards
  • Upkeep of podium level facilities
  • Efficient handling of amenities
  • Gym equipment upkeep and rules
  • Swimming pool maintenance and rules
  • Banquet, Party, Mini Theatre operations
  • Damage penalty and revenue tracking
  • Clubhouse team management
  • Organizing resident activities

Nice-to-have

  • Entrepreneurial and inclusive work environment
  • Empowering ambitions
  • Total Rewards Program
  • Competitive pay and benefits

Key Requirements

  • Minimum 2-3 years of work experience in hospitality studies OR 4-5 years in client facing roles
  • Good Communication skills with speech clarity, fluency in English
  • Willingness to work in flexible shifts, weekends and holidays
  • Basic understanding of computers and MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter