Support Associate Level Ivchicago, Il

CGI

Chicago, IL, United States
Base: 22.27ph; bonus/equity: not specified; benefi...
Data entry
Customer service
High volume scanning
The Support Associate Level IV provides support to Government staff and performs accounting functions, prepares letters, reports and specialized correspondence

Job Summary

  • The Support Associate Level IV provides support to Government staff and performs accounting functions, prepares letters, reports and specialized correspondence.
  • Key responsibilities include receiving undeliverable Passports, researching mailing problems, assisting with inquiries from various government agencies, and maintaining applications with potentially fraudulent birth documents.
  • CGI Federal offers an attractive Share Purchase Plan, a 401(k) Plan and Profit Participation, along with benefits determined by the Service Contract Act including Paid Time Off and Paid Federal Holidays.

Matching Summary

The Support Associate Level IV provides support to Government staff and performs accounting functions, prepares letters, reports and specialized correspondence.

Salary

Base: 22.27/hour; Bonus/Equity: Not specified; Benefits: PTO, Paid Federal Holidays, Health & Welfare Benefits

Skills & Requirements

Must-have

  • Data entry
  • Customer service
  • High volume scanning
  • Document processing
  • Quality checks

Nice-to-have

  • Adapt under pressure
  • Attention to detail
  • Teamwork and collaboration
  • Problem-solving skills

Key Requirements

  • Bachelor's Degree or 4 years Support Associate Level II/III experience
  • 6 years general office experience
  • 4 years experience with MS Office Suite
  • US Citizenship required
  • MRPT clearance required

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter