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AIA is seeking a Cloud Operations Intern to support their Cloud Operations Core Team through various operational functions, including incident management and change management. This role offers hands-on experience with cloud operations and IT service management tools like ServiceNow, providing a foundation for developing operational skills in a fast-paced environment.
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Job Summary
The Cloud Operations Intern will play an active role in supporting the Cloud Operations Core Team across essential operational functions, including incident management, change management, and service request handling.
A key responsibility of the role is to assist the Cloud Services – Operations team in the end-to-end management of change request.
This internship also emphasizes practical experience with the Service management tool, ServiceNow (SNOW).
Matching Summary
Match Score: 75
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AIA is seeking a Cloud Operations Intern to support their Cloud Operations Core Team through various operational functions, including incident management and change management. This role offers hands-on experience with cloud operations and IT service management tools like ServiceNow, providing a foundation for developing operational skills in a fast-paced environment.
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Skills & Requirements
Must-have
Support Cloud Operations Core Team
Assist in end-to-end change request management
Use ServiceNow for tracking and documentation
Prepare weekly change status reports
Coordinate with cloud engineers
Nice-to-have
Hungry and driven to play an active role
Contribute and thrive in a dynamic environment
Develop strong operational skills
Key Requirements
Must provide all requested information
Ensure submitted information is accurate and up-to-date