Quality Assurance Coordinator

Herman Miller Inc

Base: $20.27 - $26.70; bonus/equity: annual discre...
Basic knowledge of textiles
Ability to recognize color shades
Strong communication skills verbal written
This role involves investigating and processing quality related claims across three textile brands while maintaining the QA library

Job Summary

  • This role involves investigating and processing quality related claims across three textile brands while maintaining the QA library.
  • The position requires entering replacement orders, issuing credits, processing charge backs, and managing returns authorizations efficiently.
  • Candidates must possess basic textile knowledge including the ability to recognize color and differentiate shades with strong follow-up skills.

Matching Summary

This role involves investigating and processing quality related claims across three textile brands while maintaining the QA library.

Salary

Base: $20.27 - $26.70; Bonus/Equity: Annual discretionary incentive and equity awards available; Benefits: Medical, Dental, Vision, 401(k), Paid Time Off

Skills & Requirements

Must-have

  • Basic knowledge of textiles
  • Ability to recognize color shades
  • Strong communication skills verbal written
  • Working knowledge of MS Office Outlook Word Excel
  • Ability to prioritize tasks work independently

Nice-to-have

  • Differentiate inherent nuances in fabric
  • Organized with attention to detail
  • Multitask in a fast-paced environment
  • Understanding of internal QA Procedures

Key Requirements

  • High school diploma required
  • Associate's degree in textiles preferred
  • Experience with JIRA requests and Underwriters Laboratory programs

Work Rights

Not specified

Tailored Resume

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