Director Of Operations

Ticketmaster Italia

Tokyo, Japan
Onsite
Direct experience managing client support staff
Fluent in english and japanese languages
Strong working knowledge of microsoft office
The Director of Operations provides leadership for employees and delivers outstanding support, vision, and guidance for the region

Job Summary

  • The Director of Operations provides leadership for employees and delivers outstanding support, vision, and guidance for the region.
  • This role is responsible for strengthening client relations, increasing client satisfaction, and managing budgets, purchasing, and hiring.
  • Ticketmaster is part of Live Nation Entertainment, the world's largest live entertainment company dedicated to connecting people to live events.

Matching Summary

The Director of Operations provides leadership for employees and delivers outstanding support, vision, and guidance for the region.

Skills & Requirements

Must-have

  • Direct experience managing client support staff
  • Fluent in English and Japanese languages
  • Strong working knowledge of Microsoft Office
  • Proven track record in operations and project management
  • Experience in ticketing or live events industry

Nice-to-have

  • Demonstrated success in innovation and leadership
  • Ability to work in fast-paced changing environment
  • Outstanding interpersonal and communication skills
  • Sound judgment and critical thinking abilities
  • Highly motivated team player with enthusiasm

Key Requirements

  • Extensive account management experience required
  • Direct experience managing a team of over client support staff
  • Fluency in both English and Japanese required

Work Rights

Not specified

Tailored Resume

Cover Letter