Care Coordinator

PetVet Care Centers

Brighton, CO, United States
Base: $17.50 - $20.13 usd; bonus/equity: not speci...
On-site
1 year veterinary customer service experience
Excellent in-person and phone customer service
Managing lobby flow and scheduling appointments
PetVet Care Centers is seeking a Care Coordinator for their Horizon Veterinary Clinic in Brighton, CO. The role focuses on delivering exceptional customer service and administrative support in a veterinary environment, while the company emphasizes a supportive culture for both pets and team members

Job Summary

  • The Care Coordinator contributes to the success of a high-performing organization committed to delivering superior care and exceptional service.
  • PetVet offers benefits including medical, dental, vision insurance, paid parental leave, and a 401(k) with discretionary contribution.
  • The role involves managing lobby flow, addressing concerns, calming distressed owners, and ensuring safety during basic medical emergencies.

Matching Summary

Match Score: 85

PetVet Care Centers is seeking a Care Coordinator for their Horizon Veterinary Clinic in Brighton, CO. The role focuses on delivering exceptional customer service and administrative support in a veterinary environment, while the company emphasizes a supportive culture for both pets and team members.

Salary

Base: $17.50 - $20.13 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), pet discounts

Skills & Requirements

Must-have

  • 1 year Veterinary Customer Service experience
  • Excellent in-person and phone customer service
  • Managing lobby flow and scheduling appointments
  • Handling basic medical emergencies for pets
  • Inputting data in practice management software

Nice-to-have

  • Experience triaging patients over the phone
  • Assisting with retail sales activities
  • Reconciling cash drawers and end-of-day duties
  • Working in a collaborative inclusive environment
  • Supporting high-stress situations calmly

Key Requirements

  • Minimum of 1 year Veterinary Customer Service experience

Work Rights

Not specified

Tailored Resume

Cover Letter