Institutional Client Services Representative - French Speaker

Interactive Brokers Group, Inc.

Zug, Switzerland
**
Proficient in french, german, and english
Troubleshoot technical, account, and trade queries
Provide seamless client onboarding experience
** Interactive Brokers Group, Inc. is seeking an Institutional Client Services Representative fluent in French, German, and English to provide exceptional service to professional clients. The role involves troubleshooting technical and account-related queries while maintaining long-term client relationships. Candidates with a background in finance and experience in client-facing roles are preferred. **

Job Summary

  • As a liaison to Interactive Brokers' professional clients, the candidate will provide unparalleled service to IBKR's existing and prospective clients, including banks, hedge funds, financial advisors, and introducing brokers.
  • Responsibilities include troubleshooting and resolving technical, account, and trade-related queries via telephone, ticket, and live chat.
  • We aim to build and maintain long-term client relationships while providing a seamless onboarding experience as we continue expanding our global product and service offerings.

Matching Summary

Match Score: 75

** Interactive Brokers Group, Inc. is seeking an Institutional Client Services Representative fluent in French, German, and English to provide exceptional service to professional clients. The role involves troubleshooting technical and account-related queries while maintaining long-term client relationships. Candidates with a background in finance and experience in client-facing roles are preferred. **

Skills & Requirements

Must-have

  • Proficient in French, German, and English
  • Troubleshoot technical, account, and trade queries
  • Provide seamless client onboarding experience
  • Build and maintain long-term client relationships

Nice-to-have

  • Fourth language beneficial
  • Prior experience in international settlements
  • Passion for technology and financial markets

Key Requirements

  • One to two years of client-facing experience
  • Bachelor’s degree in Economics, Banking, or Finance
  • Strong knowledge of listed equities, options, futures, and/or FX

Work Rights

Not specified

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