Scheduler - Lv Durango Family Med Cl - Full Time 12 Hour Rotating Shifts (non-exempt) (non-union)

Auxsupport

Los Angeles, California, US
Base: $17.50 - $27.01 ph; bonus/equity: not specif...
High school diploma or equivalent
Understanding of medical terminology
Ability to interview patients
The Scheduler serves as the primary point of contact for patients, ensuring superior customer service aligned with the Center's mission

Job Summary

  • The Scheduler serves as the primary point of contact for patients, ensuring superior customer service aligned with the Center's mission.
  • Essential duties include scheduling appointments, verifying eligibility, checking in patients, and acting as an advocate within the continuum of care.
  • The position requires adherence to specific fire life safety training regulations for Los Angeles City locations.

Matching Summary

The Scheduler serves as the primary point of contact for patients, ensuring superior customer service aligned with the Center's mission.

Salary

Base: $17.50 - $27.01 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Understanding of medical terminology
  • Ability to interview patients
  • Front desk patient greeting skills
  • Electronic medical record usage

Nice-to-have

  • Customer service experience in medical environment
  • Experience interfacing with physicians and nurses
  • Advocacy for patients and families
  • Handling upset patients professionally
  • Care coordination duties

Key Requirements

  • High school diploma or equivalent required
  • Fire Life Safety Training (LA City) required within 30 days if not held at hire
  • 1 year preferred customer service experience in medical environment

Work Rights

Not specified

Tailored Resume

Cover Letter