Leads Engagement Executive

BYD BY 1826 (SUNTEC) PTE. LTD.

Singapore, Singapore
Basic + monthly + quarterly incentive; not specifi...
Strong understanding of automotive systems
Excellent verbal and written communication skills
Dedication to delivering exceptional customer service
This role serves as the first point of contact for customers seeking assistance with their automotive needs

Job Summary

  • This role serves as the first point of contact for customers seeking assistance with their automotive needs.
  • The position involves managing appointment scheduling, rescheduling, and addressing various customer inquiries via phone, email, and WhatsApp.
  • Candidates will receive rewarding compensation including a basic salary plus monthly and quarterly incentives.

Matching Summary

Match Score: 85

This role serves as the first point of contact for customers seeking assistance with their automotive needs.

Salary

Basic + monthly and quarterly Incentive; Not specified; Not specified

Skills & Requirements

Must-have

  • Strong understanding of automotive systems
  • Excellent verbal and written communication skills
  • Dedication to delivering exceptional customer service

Nice-to-have

  • Previous experience in automotive customer service
  • Relevant certifications such as ASE
  • Ability to work rotation shifts including weekends

Key Requirements

  • High school diploma or equivalent required
  • Previous experience in automotive customer service highly desirable
  • ASE certification is a plus

Work Rights

Not specified

Tailored Resume

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