You will be responsible for first- and second-level support for customers, sales, and other internal departments, focusing on catalogs, DMS systems, and interfaces
Job Summary
You will be responsible for first- and second-level support for customers, sales, and other internal departments, focusing on catalogs, DMS systems, and interfaces.
Key responsibilities include managing support requests via phone, ticket system, and email, as well as handling account creation and administration for customers.
The company offers comprehensive benefits including 30 days of vacation, Christmas bonus, international career opportunities, and further training.
Matching Summary
You will be responsible for first- and second-level support for customers, sales, and other internal departments, focusing on catalogs, DMS systems, and interfaces.
Skills & Requirements
Must-have
First- and Second-Level Support
Customer Service
IT Support
System Administration
Sharepoint Knowledge Management
Nice-to-have
Solution-Oriented
Customer Interaction Enjoyment
Independent and Structured Work
Key Requirements
Completed apprenticeship in commercial, technical, or IT field