Loaner Coordinator

Hendrick Honda

Durham, North Carolina, US
Manage loaner vehicle fleet flow
Complete loaner documentation and contracts
Inspect returned vehicles for damage
The role is responsible for issuing loaner vehicles to customers and ensuring all necessary documentation is completed accurately

Job Summary

  • The role is responsible for issuing loaner vehicles to customers and ensuring all necessary documentation is completed accurately.
  • Employees must manage the flow of the loaner fleet, inspect returned cars for damage, and arrange repairs for malfunctioning vehicles.
  • The position requires maintaining CSI standards above company levels while demonstrating core values like Servant Leadership and Integrity.

Matching Summary

The role is responsible for issuing loaner vehicles to customers and ensuring all necessary documentation is completed accurately.

Skills & Requirements

Must-have

  • Manage loaner vehicle fleet flow
  • Complete loaner documentation and contracts
  • Inspect returned vehicles for damage
  • Track mileage and maintenance intervals
  • Maintain organized work area

Nice-to-have

  • Excellent interpersonal communication skills
  • Demonstrate basic vehicle operation features
  • Professional greeting of service customers
  • Ability to learn dealership management systems
  • Commitment to continuous improvement values

Key Requirements

  • Valid Driver's License required
  • High School Diploma or GED preferred
  • Up to 3 years of experience desired
  • Previous customer service experience desired
  • Intermediate Microsoft Office skills required

Work Rights

Not specified

Tailored Resume

Cover Letter