Quality System Specialist Ii

BD

Sumter, SC, USA
Evaluates customer complaints and root cause analysis
Leads compliant investigations to eliminate causes
Analyzes complaint data and reports trends
The role involves evaluating customer complaints, coordinating documentation reviews, and conducting root cause analyses to ensure product quality

Job Summary

  • The role involves evaluating customer complaints, coordinating documentation reviews, and conducting root cause analyses to ensure product quality.
  • Candidates will manage the plant's corrective/preventive action system to assure consistency with regulatory and company requirements.
  • BD offers a culture where face-to-face collaboration supports learning, progress, and success in advancing the world of health.

Matching Summary

The role involves evaluating customer complaints, coordinating documentation reviews, and conducting root cause analyses to ensure product quality.

Skills & Requirements

Must-have

  • Evaluates customer complaints and root cause analysis
  • Leads compliant investigations to eliminate causes
  • Analyzes complaint data and reports trends
  • Manages corrective and preventive action systems
  • Performs dimensional inspections for departments

Nice-to-have

  • Continues improvement solutions for processes
  • Strong interpersonal relations and communication skills
  • Experience in regulated industry environments

Key Requirements

  • BA/BS Degree required (Engineering or related Science preferred)
  • Familiarity with auditing concepts, principles, and techniques
  • Working knowledge in a regulated industry
  • FDA and medical device experience preferred
  • Auditing certification (ASQ CQA, Exemplar Global, BSI) preferred

Work Rights

Not specified

Tailored Resume

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