Director Of Hospitality Learning And Development

Restaurant Associates

Location, ,
$110,000 - $125,000; not specified; comprehensive ...
On-site
Design and delivery of high-impact training programs
Reinforcing brand standards and company’s culture of care
Drive enterprise-wide hospitality excellence
Restaurant Associates is seeking a Director of Hospitality Learning and Development to enhance training programs and promote a culture of hospitality excellence. This role requires strong leadership and communication skills, with a focus on delivering high-quality guest experiences and cultural competence

Job Summary

  • The Director of Hospitality Learning & Development is responsible for driving enterprise-wide hospitality excellence through the design and delivery of high-impact training programs.
  • This role serves as a cultural ambassador, reinforcing brand standards and the Company’s Culture of CARE while enabling associates and leaders to deliver consistent, high-quality guest and team experiences.
  • Associates at Restaurant Associates are offered many fantastic benefits including Medical, Dental, Vision, Retirement Plan, and Paid Time Off.

Matching Summary

Match Score: 85

Restaurant Associates is seeking a Director of Hospitality Learning and Development to enhance training programs and promote a culture of hospitality excellence. This role requires strong leadership and communication skills, with a focus on delivering high-quality guest experiences and cultural competence.

Salary

$110,000 - $125,000; Not specified; Comprehensive Benefits Package

Skills & Requirements

Must-have

  • design and delivery of high-impact training programs
  • reinforcing brand standards and Company’s Culture of CARE
  • drive enterprise-wide hospitality excellence
  • guest experience and quality assurance programs

Nice-to-have

  • cultural ambassador
  • people-focused leader
  • organizational impact

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 5–7 years of customer service and operations experience
  • 3+ years of leadership or training experience
  • Strong communication, facilitation, and stakeholder partnership skills
  • Proficiency in Microsoft Office and strong digital literacy
  • Bilingual English/Spanish preferred

Work Rights

Not specified

Tailored Resume

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