Associate Caseworker: Child Abuse And Neglect Hotline Screener

erecruitvippb.jefferson.edu

Jefferson County, US
Hiring range: $26.00 - $30.00 usd hourly; benefits...
Fully remote
Receive calls of child abuse and neglect
Gather information for referrals
Professionalism and telephone etiquette
Associate Caseworkers are responsible for receiving calls of child abuse and neglect and gathering the information necessary to generate an abuse or neglect referral

Job Summary

  • Associate Caseworkers are responsible for receiving calls of child abuse and neglect and gathering the information necessary to generate an abuse or neglect referral.
  • This position works Monday – Friday, 8:00am-5:30pm, conducting business primarily remotely, with a Personal Choice Work Model available after six months.
  • Jefferson County offers a generous benefits package that supports your personal and professional life, including medical, dental, and vision insurance; paid time off and holidays; retirement matching; and tuition reimbursement.

Matching Summary

Associate Caseworkers are responsible for receiving calls of child abuse and neglect and gathering the information necessary to generate an abuse or neglect referral.

Salary

Hiring Range: $26.00 - $30.00 USD Hourly; Benefits: Medical, dental, vision, PTO, retirement matching, tuition reimbursement; Additional Compensation: Bilingual proficiency

Skills & Requirements

Must-have

  • Receive calls of child abuse and neglect
  • Gather information for referrals
  • Professionalism and telephone etiquette
  • Quick and accurate typing skills
  • Communicate with law enforcement and schools
  • Utilize state automated case management system
  • Safety focused decision making

Nice-to-have

  • Adaptable and builds trust
  • Collaborates with community and coworkers
  • Inclusive of others
  • Maintains performance under pressure
  • Trauma and poverty informed

Key Requirements

  • Bachelor's degree in child welfare related field
  • State certification after hire
  • Successful completion of background checks
  • Valid Colorado driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter